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Subaru Outback Q & A

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Our posts on our Subaru Outback selection and subsequent Import DIY posts have garnered a lot of attention in these early days of this site. I thought it best to start up a Question and Answer post where I will post some of the intriguing questions I have received from one reader. After the post we encourage other readers to post questions in the Comments to this post and I will answer all of them!

J has returned with a number of new questions for me and some information I found disappointing.

Just contacted Van Bortel, looks like they are charging additional fee’s now when selling to Canadians.

$12.50 NYS Tire Tax
$12.50 NYS In Transit Permit (30 day temporary license plate)
$10.00 NYS Inspection
$75.00 NYS Title
————-
$110 NYS Fees

Answer: I forgot to add this in, thanks J.

J also adds: and an additional $750 dealership fee, so total of $860. I’ve attached the PDF for your reference. Did you get hit with this by anychance?

Answer: We did pay the $110, but the $750 is news to me! Wow - can’t say I like that $750 charge AT ALL. For $750 they are basically only faxing some papers to the border 72 hrs in advance. Check with Bill Rapp Superstore - they also sell to Canadians out of Syracuse. The issue then becomes some more driving to get there, and, the Thousand Island Bridge issue.

J asks: Also did you ask your cdn insurance to insure the car when you drove it to back to Ontario? Since I’m assuming the NYS in Transit permit is only for the US.

Answer: We got our insurance before picking up the car.

J asks: One more quick question, Karl from Van bortel mentioned that there is no additional modification needed for the forester 2011, however RIV says something about Electronic Immobilization system need configuration or not meeting CMVSS114 requirements. When you brought over your outback, what modifications did you do?

Answer: The Outback required NO modifications whatsoever. Not too sure about the Forester. (upon further research I can’t find anything that confirms or denies J’s concern)

~~~~~~

J asked: Hi, love the blogs. Was reading up on your experience in purchasing the Subaru Outback. My wife and I are in a similar boat and are looking to purchase a 2011 Tribeca with the Van Bortel team in the US.
I have some questions though with your purchasing experience with them.. 1. Was there any negotiating room on the price with them or is it what you see on the website, 2. how much did it cost you to change the odometer and where did you get that done?

Answer: Hi J,
Our situation was a bit odd. Initially we were slated to get a 2010 Outback but it was getting very hard to get the customization for the model (Limited) we wanted around June when the news of the 2011 model release was announced. Karl @ Van Bortel pushed us toward the ’11 citing retail value, availability etc. The ’11s were $300 more than the ’10s. so he sold us the ’11 for the same 2010 quote - so just over 1% less than invoice. We didn’t try to negotiate further, though I suppose we could have tried. Buying at invoice was such a treat (compared to the haggling required in Canada) and Karl was so great (read: patient with me) we didn’t feel a need to hassle as we were saving $9500+ already.

So J, why the Tribeca? As far as I know it’s fuel economy is worse than the OB (Outback), and less storage capacity - but for a higher cost?

~~~~~

J asked: Thanks for the quick response. The obvious choice is the OB. However not a fan of the wagon. The gas consumption is worrisome. Was thinking of getting the forester but there is the additional 6.1% duty, however its a lot better on gas.

My thought pattern is to get the tribeca since the cost saving is huge and sell it in 5-6 years, with the initial savings I’ve made + the low subaru depreciation value, I figure this will save me more money in the long run as opposed to the forester. I would love to get your thoughts on this?

Answer: The Outback is barely a “wagon” now - more of a CUV (Compact Utility Vehicle) with tons of cargo space. It rides as high as a Tribeca or Forester I think and has the best fuel consumption of the bunch.

The issue w/ selling in 5-6 yrs is that while you save on the purchase, there is still a stigma about imports. However, the warranty on any Subaru - Canadian or American, the warranty is gone after 5 yrs. But for some reason US cars just don’t sell for as much as Canadian counterparts, as silly as that is. As imports become more common this may change some … may not as well. I think the savings you get up front you will likely lose on resale. Check out autotrader.ca and check out 2010/11 models of the Subarus - you’ll see the pictures and notice the odometer reads MPH - and they’re used (barely) but are going for about $8-$10k less than the sticker value at sale. Hard to say really.

We bought our Outback expecting to keep it for 12-15 yrs (we don’t drive much more than 10k KM per year). We needed the cargo space for family and VERY big dog.

In the following example I compared the OB 3.6L engine as the Tribeca does not offer a 2.5L engine (which is what we bought). Our 2.5L rates as 22 mpg city and 29 mpg highway. For the record, I was correct on the fuel consumption, and the cost but not the total cargo capacity:


Outback Tribeca
MSRP: $30,995 $32,495
Invoice: $29,024 $30,565
Fuel Data:

EPA Estimated Fuel Economy - City (MPG): 18 16
EPA Estimated Fuel Economy - Hwy (MPG): 25 21
Fuel Tank Capacity, Approx (gal): 18.5 16.9
Total Cargo 71.3 L 74.4 L
with 3rd seat down: 34.3 L 37.5 L

~~~~~

J asked: Looking at the outback and saw that the automatic transmission is CVT. From what I understand cvt transmission is one piece and cannot be repaired or fluid changed. What’s the outlook on that in the future when the OB warranty is gone? I hear the cost to replace down the road is near 8k and your only option is buy new cvt tran or find a used at a junkyard. Thoughts?

Answer: Haven’t looked that far into it. I do know I had a recall on it (re-programming) that went off without a hitch.

Follow up: From my research I found that the fluid can be changed, but your dealer will have to do the work and this will cost some money as you can’t DIY. I was unable to find any recent reports where CVTs could not be fixed. I would be very surprised that an automobile manufacturer would build an engine that could not be fixed. The only cost quotes I could see on CVT replacements were for early-mid 2000s Nissans.

~~~~~
J asked: Did you go back to the US to get it serviced or did you get it done in canada? If you did it in the US? Was that your only viable solution? I thought warranty is supported in Canada.
Answer: Recall work done in Canada. No issues, no hassles, didn’t pay a dime as it was a “recall” issue, not a warranty issue. The warranty is quasi supported in Canada. If you have a warranty issue you pay for the fix here then submit the receipt to SoA (Subaru of America) for reimbursement.
I would like to thank “J” a bunch for asking such poignant questions. I hope the readers following our Import experience find them useful. Again, feel free to comment with your questions and i’ll answer them to the best of my ability!

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