Review http://sustainablepersonalfinance.com on alexa.com
Proud Member of Yakezie

Subaru Outback Q & A

If you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!

Our posts on our Subaru Outback selection and subsequent Import DIY posts have garnered a lot of attention in these early days of this site. I thought it best to start up a Question and Answer post where I will post some of the intriguing questions I have received from one reader. After the post we encourage other readers to post questions in the Comments to this post and I will answer all of them!

Update: Dec 8, 2010

I decided to follow up with Van Bortel regarding what J had told me about the $750 Canadian surcharge. The last thing I want to do is mis-lead the readers of this series. So I emailed Karl to get to the bottom of the surcharge details.

SPF asked: Hi Karl, I got word from a reader today that Van Bortel is now charging a $750 Canadian Export Surcharge. Can you confirm this? I want to educate my readers, not mis-lead them!

Karl responded: SPF, I’ve attached a document that explains the addition of the surcharge. One thing that’s not listed in the document is that if there is ANY issue with the export/import process post delivery that is created by myself or Van Bortel Subaru we will refund the $750 in full. (interesting to note the refund portion)

SPF asked: Thanks Karl - the reader I had been talking to also sent me the PDF.

I am curious Karl, how the figure of $750 was determined. Of course you don’t have to share, but from my research/knowledge on the subject these are the services I can see that you provide to CDN buyers:

1) a lot of hand holding / knowledge transfer (which may or may not be true for all buyers)
2) faxing paperwork to the border
3) in house service including that really handy map of the US Customs area.

Now, I think these services are important, and perhaps there are more included I am unaware of? (aside from the guarantee - it may be wise to include that bit …). But for $750, that is quite a chunk of change even given the justification on the VB pricing, ability to customize. If a buyer wanted an out-of-the-box on the lot model, and knew the process, they seem to be paying for some faxing work and the “guarantee” (which from my experience, everything @ the border is a breeze regardless of the manufacturer). If there is more to it, please let me know. We have been getting a TON of hits on my 5 article piece (linked below) and I want to ensure i’m not misleading anyone or negatively influencing people - just the facts. Our experience was great and i’m happy to give props where they are due, but if the $750 is for faxing I do need to put that out there to people.

Anyhow Karl - I don’t mean to come off in the wrong light - but I do want to present the straight up facts, including my experience to the readers. I still think importing from VB is a great deal. We saved 23% ($9300+) vs buying in Canada (had to make adjustments for the nav/moonroof but I got the numbers figured out). Even with $750 tacked on we would have saved $8614.47 or 20.8%!

Karl’s response: The figure was arrived at by the owner, Kitty Van Bortel. Somewhat off the record (SPF note: I did clarify a few times that Karl was ok with me quoting him here), here’s how it came about. You can paraphrase this however you’d like or publish in it’s entirety. Up to you.

It basically came to the point where there weren’t anywhere near enough cars to go around for customers, regardless of nationality. Because of our pricing structure we’re as much as $700 UNDER our factory invoice on a new Subaru. Subaru’s holdback is anywhere between $800 and $1,300. We rely heavily on “back end profit” to make up for our deeply discounted prices. This would be profit generated by financing and leasing, which obviously we cannot extend to export buyers, as well as extended warranties, rust proofing, interior and exterior protection packages, maintenance programs, and wheel and tire protection just to name a few.

By and large, these are items and plans that the majority of Canadians don’t purchase. I don’t know why. I think fear has a lot to do with it, but I digress. Essentially the dealership was netting about $250 per Canadian sale. We simply could not afford to do business like that in the short term or the long term. We don’t ever see (the vast majority) of Canadian customers again for service or maintenance so there’s residual profit that’s up in smoke. The choices that were on the table were to either stop selling to Canadians all together or to charge a surcharge.

Various numbers were kicked around the table… everything from $0 to $1,000 or more. The final figure was chosen by Kitty and has been in effect since. It is completely non negotiable and, in my honest opinion, was a sound business decision. We are providing a complicated service to Canadian buyers and, unlike any other dealership that I know of, will stand behind that even after the sale. If there is ANY issue with the export/import process that was created by me or anyone else at Van Bortel Subaru, we will refund the surcharge.

I’ve looked at this from both sides of the table and have to say that I agree completely with Kitty’s decision. And, to be completely honest, a 20% savings on a new car is nothing to turn ones nose up at :) I hope this has shed some light on the subject and please let me know if you have any other questions.

~~~~~~~~~~~~~~~~

Update: Dec 6, 2010

J has returned with a number of new questions for me and some information I found disappointing.

J stated: Just contacted Van Bortel, looks like they are charging additional fee’s now when selling to Canadians.

$12.50 NYS Tire Tax
$12.50 NYS In Transit Permit (30 day temporary license plate)
$10.00 NYS Inspection
$75.00 NYS Title
————-
$110 NYS Fees

Answer: I forgot to add this in, thanks J.

J also adds: and an additional $750 dealership fee, so total of $860. I’ve attached the PDF for your reference. Did you get hit with this by anychance?

Answer: We did pay the $110, but the $750 is news to me! Wow - can’t say I like that $750 charge AT ALL. For $750 they are basically only faxing some papers to the border 72 hrs in advance. Check with Bill Rapp Superstore - they also sell to Canadians out of Syracuse. The issue then becomes some more driving to get there, and, the Thousand Island Bridge issue.

J asks: Also did you ask your cdn insurance to insure the car when you drove it to back to Ontario? Since I’m assuming the NYS in Transit permit is only for the US.

Answer: We got our insurance before picking up the car.

J asks: One more quick question, Karl from Van bortel mentioned that there is no additional modification needed for the forester 2011, however RIV says something about Electronic Immobilization system need configuration or not meeting CMVSS114 requirements. When you brought over your outback, what modifications did you do?

Answer: The Outback required NO modifications whatsoever. Not too sure about the Forester. (upon further research I can’t find anything that confirms or denies J’s concern)

~~~~~~

J asked: Hi, love the blogs. Was reading up on your experience in purchasing the Subaru Outback. My wife and I are in a similar boat and are looking to purchase a 2011 Tribeca with the Van Bortel team in the US.
I have some questions though with your purchasing experience with them.. 1. Was there any negotiating room on the price with them or is it what you see on the website, 2. how much did it cost you to change the odometer and where did you get that done?

Answer: Hi J,
Our situation was a bit odd. Initially we were slated to get a 2010 Outback but it was getting very hard to get the customization for the model (Limited) we wanted around June when the news of the 2011 model release was announced. Karl @ Van Bortel pushed us toward the ’11 citing retail value, availability etc. The ’11s were $300 more than the ’10s. so he sold us the ’11 for the same 2010 quote - so just over 1% less than invoice. We didn’t try to negotiate further, though I suppose we could have tried. Buying at invoice was such a treat (compared to the haggling required in Canada) and Karl was so great (read: patient with me) we didn’t feel a need to hassle as we were saving $9500+ already.

So J, why the Tribeca? As far as I know it’s fuel economy is worse than the OB (Outback), and less storage capacity - but for a higher cost?

~~~~~~~~~~~~~~

J asked: Thanks for the quick response. The obvious choice is the OB. However not a fan of the wagon. The gas consumption is worrisome. Was thinking of getting the forester but there is the additional 6.1% duty, however its a lot better on gas.

My thought pattern is to get the tribeca since the cost saving is huge and sell it in 5-6 years, with the initial savings I’ve made + the low subaru depreciation value, I figure this will save me more money in the long run as opposed to the forester. I would love to get your thoughts on this?

Answer: The Outback is barely a “wagon” now - more of a CUV (Compact Utility Vehicle) with tons of cargo space. It rides as high as a Tribeca or Forester I think and has the best fuel consumption of the bunch.

The issue w/ selling in 5-6 yrs is that while you save on the purchase, there is still a stigma about imports. However, the warranty on any Subaru - Canadian or American, the warranty is gone after 5 yrs. But for some reason US cars just don’t sell for as much as Canadian counterparts, as silly as that is. As imports become more common this may change some … may not as well. I think the savings you get up front you will likely lose on resale. Check out autotrader.ca and check out 2010/11 models of the Subarus - you’ll see the pictures and notice the odometer reads MPH - and they’re used (barely) but are going for about $8-$10k less than the sticker value at sale. Hard to say really.

We bought our Outback expecting to keep it for 12-15 yrs (we don’t drive much more than 10k KM per year). We needed the cargo space for family and VERY big dog.

In the following example I compared the OB 3.6L engine as the Tribeca does not offer a 2.5L engine (which is what we bought). Our 2.5L rates as 22 mpg city and 29 mpg highway. For the record, I was correct on the fuel consumption, and the cost but not the total cargo capacity:


Outback Tribeca
MSRP: $30,995 $32,495
Invoice: $29,024 $30,565
Fuel Data:

EPA Estimated Fuel Economy - City (MPG): 18 16
EPA Estimated Fuel Economy - Hwy (MPG): 25 21
Fuel Tank Capacity, Approx (gal): 18.5 16.9
Total Cargo 71.3 L 74.4 L
with 3rd seat down: 34.3 L 37.5 L

~~~~~

J asked: Looking at the outback and saw that the automatic transmission is CVT. From what I understand cvt transmission is one piece and cannot be repaired or fluid changed. What’s the outlook on that in the future when the OB warranty is gone? I hear the cost to replace down the road is near 8k and your only option is buy new cvt tran or find a used at a junkyard. Thoughts?

Answer: Haven’t looked that far into it. I do know I had a recall on it (re-programming) that went off without a hitch.

Follow up: From my research I found that the fluid can be changed, but your dealer will have to do the work and this will cost some money as you can’t DIY. I was unable to find any recent reports where CVTs could not be fixed. I would be very surprised that an automobile manufacturer would build an engine that could not be fixed. The only cost quotes I could see on CVT replacements were for early-mid 2000s Nissans.

~~~~~
J asked: Did you go back to the US to get it serviced or did you get it done in canada? If you did it in the US? Was that your only viable solution? I thought warranty is supported in Canada.
Answer: Recall work done in Canada. No issues, no hassles, didn’t pay a dime as it was a “recall” issue, not a warranty issue. The warranty is quasi supported in Canada. If you have a warranty issue you pay for the fix here then submit the receipt to SoA (Subaru of America) for reimbursement.
I would like to thank “J” a bunch for asking such poignant questions. I hope the readers following our Import experience find them useful. Again, feel free to comment with your questions and i’ll answer them to the best of my ability!
  • 'Black Swan' Director Darren Aronofsky On Ballet, Natalie Portman And Lesbian Kisses
  • Bank Logic
  • Wilson Hope 12 Ball Ladies Golf Balls
  • Our ecoEnergy Retrofit

    In September 2010 we moved into our new (to us) 100 year old home. We felt it prudent to ask for average utility costs prior to buying and we were taken aback at the heating costs of our soon to be new home. I had done a retrofit on our last home (heating block was cracked in the 25 year old furnace so I wanted to get some money back, wanted to save money on heating and reduce our carbon foot print) and in 2009 our average heating bill was $96 per month (mainly due to a warm winter, as warm as it gets in Ontario in the winter that is). The previous owners of our new home spent $150 a month! We recognized we needed to do something about our heating costs and knowing that the ecoEnergy program was expiring March 31, 2011 we decided to get ours done as soon as possible.

    We had the energy inspector come to our house and he fed the data he took into his model. Our house rated a 51 of a possible 100. It is a 100 year old house after all. For comparison sake, in 2011 Ontario building code has a minimum 80 rating for new builds. Our house had 6.4 air changes per hour whereas R-2000 new builds must have a maximum rating of 1.5. Many older homes are 8 to 10 times higher than the R-2000 standard, so our old house was actually sealed pretty well already. Interestingly, the inspector told us that unless we wanted to purchase and install an air exchanger on every floor of our house (we have a natural gas boiler - so no duct work), he would not suggest we partake in any sealing initiatives (caulking, foam inserts in outlets etc) and that insulating our house would be more than enough. The issue he told us was that a house that is too sealed and does not have any air exchangers, mold can become a problem. He suggested we simply crack a window periodically to get some cool air into the house. A few days after the inspection we received his report on what we can do to improve our energy efficiency.

    We could upgrade our boiler furnace, but it is only 8 years old so that didn’t make a lot of sense. We passed on this. The windows in our house are all under 7 years old so we wouldn’t be doing this improvement either (the report did not suggest we do either project).

    In July of 2010 we bought our home. We knew we were going to do the retrofit and that the city we live in will be metering water in 2011. The toilets (two) in the house are pretty low grade. A box store in town had a sale in July on American Standard low flow toilets so we bought two of them and stored them in the new house prior to our move. These toilets use 4.8 litres per flush whereas “normal” flow toilets use 6 litres per flush. Saving 20% more water, and money, per flush is a good idea. I have yet to install the toilets, but home to do so before Christmas. Costs: Regular Price: $538 + $69.94 HST = 607.94. Our sale cost: $336.74. Savings: $271.20. Retrofit rebate: $130 ($65 per toilet). Total Cost: $206.74 or 66%. Total savings on water usage, unknown.

    The most logical way to reduce our heating costs is insulation. Up to 30-45% of the heat lost in a home comes from an uninsulated attic in the winter. Our attic is unfinished (for now) and has 6 inches of cellulose insulation blown into the floor. Not enough! The previous owners had taken the pink fibreglass insulation out of the roof rafters and left it on the floor. We decided to lay it on the floor and found we had gained 6 inches of insulation over about 40% of the attic floor. Knowing we could get $250 in rebates by adding 6 inches of insulation to the attic we decided it was worth buying more. A Canadian box store was selling the insulation for just under $31 for a bag of insulation so I measured the remaining floor space and determined we needed 10 bags to finish the job. The box store had an offer where if you spent $150 on insulation you could mail in for a $25 gift card. So I made two trips so I would get $50 in gift cards, which we will use on other projects in our home. Costs: Insulation $31 x 10 = $310. Rebate $250. Gift Cards $50. Total cost to get our attic RSI value to 7: $10 or 97%. Heat savings, unknown, but that insulation will have paid for itself before winter is done.

    Thanks to MDG for his research into heat loss from a basement. 25%-30% heat loss is a lot! We had a choice to have our basement insulated to R20 or R40. We ultimately chose R20 as that is the current building code recommendation. We used soy-based polyurethane foam insulation in the basement headers and on the walls. Costs: $3013.71. Retrofit Rebate: $750. Total Cost: $2263.71 or 75%.

    We weren’t done yet! Exterior walls can allow up to 50% of your heat to escape. We had our exterior walls insulated with an environmentally friendly product called airKrete. This product is completely non-toxic, CFC and urea-formaldehyde/ formaldehyde- free and 100% fireproof. Although this product is more expensive than blown in cellulose we chose it for a number of reasons. First, cellulose compacts over time, usually 10-15 years. Why do I bring this up? A few reasons. One we’d have to pay to have the work done again. Another, when insulation is blown into exterior walls many small holes are drilled into the walls and then roughly mudded. This means the home owner has the unenviable task of sanding, cleaning up and re-painting the house. The second reason we chose airKrete is that is an expanding foam that will reach all the nooks and crannies of our old house. Lastly, airKrete has an R value of 16 which bests the 14 R value of cellulose. The contractor who installed the airKrete told us all his customers gain the rebate of $190 by improving the air tightness of their house by 10 percent. For us, this means achieving an air change rate per hour of 5.76 at a pressure of 50 Pa. Cost of Insulation: $6203.70. Retrofit Rebates: $2065. Total Costs: $4138.7 or 67%.

    In the end our total bill for our retrofit was: $10135.35. Total Retrofit Rebates: $3195. Total Cost: $6940.70 or 68.5%!

    We walk or bike to work, like to shop locally. We used two local non-chain companies for the majority of our retrofit cash outputs into our community. We’ve now balanced (and exceeded) our recent non-local purchase versus the alternatives we have here in Canada. One area Canadians can see big savings on monthly bills and doing the right thing for the environment is to reduce home energy usage waste. There are but a few short months left for Ontarians to get their energy audit done, get the improvements done and the re-test. If you care for the environment, want to save money over time and want to lower that oil/gas bill, do the Retrofit.

  • More on How to Winterize Your Home
  • Cutting Home Improvement Costs
  • 5 Easy Ways to Reduce Electric Bills
  • The ecoEnergy Retrofit Program

    The ecoEnergy Retrofit Program is (was) a fantastic idea where the Federal and Ontario governments would provide up to $5000 to homeowners who was to make their homes more energy efficient. I say “was” as the Tory government suspended its involvement in March 2010 a full year prior to the planned end of the program (March 31, 2011). Ontario will also end its involvement in the program as scheduled. The program essentially gives rebates to home owners who make their home more energy efficient depending on the things the home owners decide to improve.

    There is still time for you to do your own retrofit and its pretty easy to do. First you need to contact a certified energy inspector. The inspection takes about 90 minutes and costs between $300-$350 + HST (Ontario). The government will reimburse you $150 after the test is done. The inspector will provide you with a report that tells you what your current energy rating is. The report also tells you the different improvements you can make with a corresponding rebate you will get for each improvement. You then choose which improvements to make and get them done. You contact the inspector a second time for the follow up test. This costs $150 and you are provided with a new efficiency rating. The inspector then submits your application for the rebates the government will provide.

    Some of the upgrades you can make include adding insulation to your walls, basement and attic, replacing your old inefficient furnace with a high efficiency model or even a geo-thermal system, reduce the air/heat loss of your home, replace old windows and/or doors with new ones, install low flow toilets, upgrade your wood stove, upgrade you air conditioner with a hi-eff model and replace your hot water heater with an EnergyStar model.

    In Ontario we can still get $5000 worth of rebates on these project which really help off set the costs. When the Feds were matching the $5000 amount many of these improvements were paid for entirely. Unfortunately the program was so wildly popular that the $220 million the Feds set aside for the program ran out. In these tough economic times, and the Progressive Conservative record on green policy, no more funds were added to the program.

    Check out our analysis on the improvements we decided to make.

  • What Home Repairs are Tax Deductible
  • Home Improvement Grants for Senior Citizens
  • It Might Be Time to Consider DIY for Home Improvement
  • Our US Subaru Outback Purchase - Part III - Financials

    This series of posts outlines how we saved $9364.47 buying a 2011 Subaru Outback Limited in the United States as a vehicle import. The following is the purchase details of our purchase.

     Our US Subaru Outback Purchase   Part III   Financials

    Here are the numbers:

    Total Cost: $27,293
    invoice (MSRP in brackets)
    $26270 invoice for car ($27995)
    $695 destination fee
    $309 for PZEV
    -$300 Van Bortel discount
    $110 NY State Fees
    $52 - rear bumper cover ($80)
    $84 - splash guards ($129)
    $34 - rear cargo net ($52)
    $39 - all weather mats ($69)

    Assessed price (in CDN for taxation purposes - assessed at customs): $28,288
    $1,514.42 GST + AC tax
    $2273.05 PST

    $220.35 RIV

    USD Exchange hit: $1,037.89
    Exchange Rate: 1.0380

    Toll CDN: $7
    Toll US: ~$10.00 CDN
    Big Mac: $3.94 (lunch)

    Dad’s gas: $29
    Hyundai gas: $30

    Vehicle Safety + Clean Air Test: $132.21
    Vehicle Registration: $0

    SubTotal: 32,550.86
    -$300 for 2010 price
    TOTAL: 32,250.86 (give or take - exchange rate not included on these last discounts)

    SUBARU.CA BUILD

    $36,371.75 (MSRP + accessories)

    TOTAL: 36,371.75 + 1725 destination
    = 37896.75

    HST: $4870.60 *** according to Subaru on line pricing

    CDN + TAX: 42823.33

    CDN Price = $42,823.33
    CDN Adjusted* = $41,615.33 (less moon roof and navigation which are $1658 worth of options @ Van Bortel)
    USD Price = $32,250.86

    If we’d bought our USD back when we were at par we would have paid even less - at par, the total cost for this car would have been: $31,402,97

    So we paid 77.5% of the CDN price.

    (would have been 75.7% if we’d gotten our USD at parity)

  • Powerball AU 9million
  • An Investment Average of 10% won't Guarantee Success
  • How We Bought (and Negotiated for) Our Car
  • Our US Subaru Outback Purchase - Part II - The Journey

    This series of posts outlines how we saved over $9300 buying a 2011 Subaru Outback Limited in the United States as a vehicle import. The following is the tale of the journey to make our purchase.

    We arranged to pick the car up Monday, July 12th at 11am. Originally we were hoping to use the Thousand Islands bridge to export, but Karl at Van Bortel (the Subaru dealership) informed us that this port of entry has different rules than does the Lewiston Bridge near Buffalo. Basically, Thousand Islands requires the original title, signed, whereas the Lewiston Bridge only requires a faxed unsigned copy. Title does not get released until you pay for the car, so the only way to use the Thousand Island entry was to wait an additional 72 hours (and another trip!). Forget that! Same state, different rules. Peculiar.

    My father had offered to help me get to NY to pick the car up. My wife has Dutch lineage, so we decided to drive to my Dad’s place to watch the Dutch play Spain in the World Cup final on Sunday the 11th. My wife doesn’t get vacation time where we work so I needed to either take a bus, plane or drive down w/ my father. I’m not in the Greater Toronto Area, so getting to a plane or bus was going to be a pain. My Dad had offered to drive 2+ hrs to my house, then the 6 hours or so to Buffalo, then 6 hours back to where I live, then 2 to his place. He just had his knee replaced 3 months ago, so I thought this was silly. So we headed to his place on the Sunday and my wife drove home after the soccer match. Holland losing was disappointing. Actually the entire final was a poor game to watch.

    My father and I embarked on our adventure at 6:55am Monday morning. Quite the trip we were about to take as my dad drives a 1987 (yes, you read that right) Honda Civic (has about 120,000 km on it. It was my grandmothers old car). It was hot, as all of Ontario had been for a month. Our drive was uneventful. We paid a toll to cross the bridge, and it took about 10 minutes to get through the US border. My appointment at Van Bortel was at 11am and we arrived at 10:59am! Great timing. One note - NY State police don’t put up with speeding. We saw a half dozen pulled over cars - so watch your speed. 5-7 mph over won’t get you in trouble, but I wouldn’t risk more than that. Also, the I-90 is a toll highway, so I paid for the toll when we got off of it @ Victor NY. So remember to bring US funds! To buy food, gas, tolls. They don’t take a credit card at the toll booths. I forgot to get some and had to take an ATM exchange hit to make a withdrawal.

    2010 subaru outback 07 Our US Subaru Outback Purchase   Part II   The Journey

    It took about 40 minutes to do the paperwork and take a look at the car. Everything was in order and the Van Bortel staff were awesome. They provided free drinks (water, pop, coffee) and snacks which were welcoming after a long drive. The staff provided the paperwork in organized groups - those I needed for my records and those for the import office. They also provided a map that had instructions on it for when I got to the US border (to do the export) which showed the customs area and which building I needed to get to. Very handy.

    My Dad and I departed in our separate directions. I drove about an hour and was pretty hungry, so I pulled over at a rest stop and bought/downed a Big Mac, my first in years! I continued on and paid another toll when I got to the next exit/highway. It was an odd drive only in that I wasn’t used to the size of the Outback compared to my 2002 Hyundai Accent. There was a lot of construction, including on the bridges over Niagara, so the lanes were narrower than usual but I managed it. It’s just driving after all. I paid one more bridge toll getting back into Canada.

    When I hit US Customs I used my handy maps from Van Bortel to get myself to the right building. In under 10 minutes I was on my way to the Canadian border. There were 3 cars ahead of mine trying to get processed, so it took about 7-8 minutes for my turn. It took about 10 minutes for the border agent to get information from me about the import. I’m not totally sure how many questions were required by Canada Border needs and how many were for his own informational purposes! He was impressed with my new Cyprus Green Outback though! After he was done checking my papers I drove to the Import office. It took me under 20 minutes to fill out the Form 1 and for the officer to process the paperwork. Another 5 minutes to pay for the A/C tax + GST.

    I then drove home! I took the 407. We’ll see if the cameras were able to read the temp paper licence in the window. That will be an additional cost if they can. An OPP officer pulled up beside me and slowed - obviously checking the temp licence. I didn’t get pulled over, which was nice. So I kept driving to my home town. I got home around 5:45 pm.

    The day after I brought the car home (a Tuesday) the mechanics who maintain my Accent offered to buy it from me for $2200, and they’d handle the safety, work that needed done (if any) and the emissions test. I was hoping to sell it for $2500 but that would include safety/emissions - and the potential of having to fix up things. So a good deal for us as far as we were concerned (and it covered our PST on the new car!). I also wouldn’t have to deal with showing the car, no shows and haggling. Lastly, I was able to transfer my old plates to the new car - so no need to buy more.

    On the Tuesday I also downloaded my Form 2 from RIV. (if you give them your email you can forgo snail-mail and get a PDF version to print). Wednesday I took the car to Canadian Tire after dinner, but I was unable to get the inspection done on the spot - so I booked for Thursday after work to get the inspection done.

    Friday I went to the MTO with all of my paper work and spent about 15 minutes registering our new Outback. This went smoothly and I went home and attached my old plates to our new car.

    So that’s it! Easy as pie. One vacation day used, some extra expenses (gas, lunch, tolls, safety/emissions) but still, mega savings versus buying at our local dealership. We got the vehicle we had researched and decided upon and we couldn’t be happier.

  • Seven Things You Must Do to Prepare for An Emergency
  • Who is at Fault When a Blog Covers More than Real Estate
  • Tips and Considerations to Buy a Hybrid Car
  • Our US Subaru Outback Purchase - Part I - Background

    This series of posts outlines how we saved over $9300 buying a 2011 Subaru Outback Limited in the United States as a vehicle import. The following is the background of our purchase.

    It was time for a new car. We own a beautiful 3 yr old giant breed dog (not depicted). Our 2002 4 door Hyundai Accent meant our 100+ lb dog took the (entire) back seat and our 300 litre trunk had to accommodate the rest of our storage. Our hunt started in Dec 2009. We almost bought a used 2006 Ford Focus wagon via private sale. Decided against that and started looking at new cars. I asked around on RFD in the Automotive forum. I analyzed quite a few wagons and CUVs. We came close to paying for a 2WD CR-V EX (for about $32,000), and then I decided to read the19,000 + post thread on importing cars from the United States - as suggested by some people who posted in my CUV thread. The prospect of buying a loaded US Outback for about the same price as a base Canadian Outback is a hoping to become financially savvy Canadian’s dream.

    We wanted an Outback, but the base model at our local dealership was going to cost us ~$32,000. The Limited was a whopping $42,000. Given we live in a smaller centre there was little room to negotiate even though I had obtained the Canadian invoice price. I do hate the freight + delivery here in Canada - total dealership cash grab as far as I am concerned. Yes, I paid delivery in the US, but it was about 50% of what we would have to pay in Canada.

    09SubaruOutback15 Our US Subaru Outback Purchase   Part I   BackgroundWe wanted the Limited model. We didn’t want a moon roof or NAV. Those cost about $1658 in the US as options. In Canada they are included in the Limited and the buyer has no choice in the matter. The standard front under guard, wood trim, and leather are nice but we didn’t care about them much. The Harmon Karmon stereo is vastly superior to the stock stereo on other models. We also wanted the power passenger side seats, which are not available w/ the Premium or Base models. Most importantly, we wanted the dual zone temperature/climate feature as Mrs. Sustainable PF and I differ when it comes to heat and air conditioning temperatures. We also orders mud flaps, rear bumper protector, rear cargo net,

    I emailed Karl @ VanBortel a slew of times. He was great. I highly recommend working your deal via Karl @ VanBortel if you can get to NW NY State to buy your car (in Victor which is pretty much the midpoint between Syracuse and Buffalo). Also, they sell for invoice – always - and they clearly state the difference between the invoice price you will get versus the manufacturer MSRP. You might be able to get a lower rate from Van Bortel, but I was content with invoice (on the car and accessories).

    I started doing the math. I figured I could get this car for $31,000 if I got my CDN-USD foreign exchange at par. We didn’t get it at par, we paid a bit more, but we did pick the right time as the Loonie was stronger when we purchased then it ended up being for the following months.

    We were slated to get a 2010 Outback, but those got increasingly difficult to order (our first request was not met for the May 1 delivery). Karl suggested we get a 2011 instead. Might have to wait a bit longer, but it’s a newer vehicle. Our order was placed when Subaru of America announced the production start date (mid June I think). We then learned our order had been filled. Karl also honoured the 2010 quote he gave me on both the car and accessories. The 2011 is about $300 more. He also gave me accessories at the Premium price, not Limited prices as for some reason they differ.

  • Morning Update/ Market Thread 5/13
  • How to Buy a Car on EBay
  • Our Early Retirement Plan: Motivation, Numbers & Tools, and Conclusion (Part 5)
  • Why we chose the 2011 Subaru Outback

    Our search for a car was a long one. We had specific criteria we wanted met in order to ensure this very large purchase was a good one. After considering may CUVs and wagons our choice came down to the Honda CR-V, Subaru Outback, Toyota Venza, Volkswagen Golf Wagon and the Hyundai Touring. The Touring was not going to meet our cargo capacity requirements so we considered the other four vehicles with a price range between $28,000 to $35,000. We next eliminated the VW due to reliabilty issues and the Venza as it was the highest price car and while the Venza has not been recalled by Toyota, the manufacturer has had too many issues of late for us to trust in their product. We almost purchased the CR-V EX but quickly changed our minds upon learning about how easy it is to import a vehicle from the US. In addition, the fact we could save over $9300 buying the top end Outback for the same price as the CR-V EX, the choice became a no brainer.

    2010 Subaru Outback header Why we chose the 2011 Subaru Outback

    Cypress Green 2011 Subaru Outback

    We liked the Outback as it is highly regarded vehicle and the new 2010 model was ranked as the #1 affordable full size wagon. As we plan to start a family someday, good safety ratings were also important to us.

    In accordance to our desire to leave a smaller foot print on the earth we were also attracted to the Outback as it is a PZEV.

    PZEV stands for “Partial Zero Emissions Vehicle”. In order to earn this certification, a vehicle must meet the Super Ultra Low Emissions Vehicle (SULEV) tailpipe standard, have zero evaporative emissions and post a 15-year/100,000-kilometer warranty on emission control components.
    How does a PZEV work?
    All vehicles certified as PZEV feature these four advancements:

    * First, the air intake system must use a charcoal canister to eliminate unburned gas fumes during the combustion process;
    * Second, the fuel injectors are more finely tuned and they close tighter to prevent evaporative emissions from fuel leakage;
    * Third, the exhaust system incorporates a more effective catalytic converter to reduce noxious particulates like nitrogen oxide, carbon monoxide and other volatile compounds;
    * And fourth, the engine control unit (ECU) must be reprogrammed to make the engine very hot upon starting, thus improving the performance of the catalytic converter.

    As a result of all this, a PZEV is 90-percent cleaner than the average new automobile sold just four years ago. From now on, as Canada emulates the Californian regulation, every passenger vehicle sold in the country will have to meet this standard — which isn’t the case in all U.S. states, however.

    We knew our next vehicle would have higher fuel consumption than did our 2002 Hyundai Accent. Our criteria for fuel consumption was that it must use less than 10L/100 km city and less than 8L/100 km on the highway. The new Outback has made great strides toward improving its fuel consumption. The OB achieves city: 22 mpg, 9.5 L/100 km and highway: 29 mpg, 7.4 L / 100 km. Criteria exceeded!

    As mentioned, we wanted a reliable vehicle. Subarus are known for their reliability but we did have some concerns after visiting the forums at subaruoutback.org. Some OBs have had a rather violent steering wheel shake issue. The Van Bortel team informed us that they had not had a single “shaker” to date so we decided that the percentage of “shakers” was so low we would take the risk on the purchase as the savings were fantastic and the car highly regarded. We did have one recall notice, but it was not a big deal at all. The programming for the PZEV was updated (improved!) so we had to take our car into the local dealership to get this fixed. I was a bit worried about how I would be received at a Canadian dealership but my concerns were for nought as the experience was pleasant and the service fast.

    We realized we needed storage space for our giant breed dog and down the line a growing family. The Outback has 34.3 cubic feet of cargo volume with all seats in use and 71.3 cubic feet of space with the rear seats folded down. The following chart shows a that the CR-V has a tiny bit more space but this advantage was not nearly enough for us to choose that vehicle.

    Cargo Room Compared
    Cargo room behind second row (cu. ft.) Cargo w/seats down (cu. ft.)
    2011 Honda CR-V 35.7 72.9
    2011 Toyota RAV4 36.4 73
    2011 Chevrolet Equinox 31.4 63.7
    2011 Subaru Outback 34.3 71.3
    2010 Toyota Venza 34.4 70.1
    2011 Ford Edge 32.2 68.9
    2010 Nissan Murano 31.6 64
    2010 Honda Accord Crosstour 25.7 51.3

    Resale value of the vehicle was mildly important to us. I say mildly because we will drive this car into the ground before we sell it. We love our OB and it meets so many of our needs we do not foresee needing a different vehicle. Subarus do resale at a high value and have recently been identified as the best brand for resale value.

    We do our best to buy local, buy Ontario, buy Canada. We really do, but not to the tune of over $9300 or 23% savings. The difference in price south of the border is criminal. I feel bad for Canadian dealerships who can’t sell cars at their true value. We decided we would use our massive savings from our import to buy local/Ontario/Canada. We recently used some of that money to purchase a couch and love seat made In Canada. At least the Outback is built in Indiana so North America benefited from our purchase.

    2010 Subaru Outback hillclimb Why we chose the 2011 Subaru Outback A big benefit to buying a car from the United States is that we got to configure how we wanted the car in the US. In Canada the trim levels are pre-configured and a buyer gets what they are presented with. The Limited trim in Canada automatically comes with navigation and a moon roof. We already own a GPS so the navigation was not valuable to us. We liked the idea of the moon roof but it was a nice-to-have not a must-have. By choosing to not select these options we saved $1658! We really like some of the standard features in the Limited trim. The leather seats mean that when we start a family spills are quick and easy to clean up. Also, while many Outback owners dislike this features, we love the integrated roof rack. Basically the roof rails pop out of the roof rails to create an instant roof rack system in 2 minutes or less.

    Lastly, we do fit the Subaru buyer demographic as university educated, middle class, nature loving outdoors people. That we write this blog on Sustainable Personal Finance I think says enough.

  • No More Mister Nice Guy
  • Purchased our next vehicle
  • Green Electric Hybrid Car
  • New Car Import DIY - Save Thousands

    Importing a car into Canada may seem to be a daunting task but it really isn’t too difficult. This past summer I imported a 2011 Subaru Outback and the process was incredibly smooth. In addition we saved over $9300! Here is the process:

    1. Make sure the vehicle you are interested in is on the Registrar of Imported Vehicles admissibility list. Some manufacturers do not allow their dealerships to sell new vehicles to Canadians.
    2. It is wise to determine if the manufacturer honours the warranty for your chosen vehicle once it has crossed the border into Canada. Not all manufacturers are on that list, such as Subaru. Some manufacturers have the owner pay for warranty expenses out of pocket and then apply for reimbursement.
    3. Find out if the vehicle you will purchase is subject to the high emissions excise tax. NRCAN is a great place to look this up as these taxes can run $1000-$4000 on inefficient vehicles.
    4. Check the list of vehicles that have had safety recalls.
    5. If you are buying used it is worth investigating the vehicle’s history. There are numerous online services that allow you to check the VIN number. The peace of mind is worth $20-30.
    6. Find out if you will have to pay duty on the car. Cars manufactured in North America are not subject to duty tax but those built outside North America are subject to duty under NAFTA. Duty is often 6.1% of the value of the vehicle. Even with duty, you can often still save thousands of dollars importing. Industry Canada can help you look up the vehicle you are buying.
    7. Arrange your currency exchange.
    8. Arrange payment, vehicle pickup or delivery. Delivery or the use of an Importer can make quite a dent in your savings, so carefully evaluate if you want to use these services. Some dealerships accept payment on delivery if you pick the car up in person. It is also wise to request a temporary licence that can be taped to your rear window. Don’t leave without an outstanding recall letter (if the dealership will provide one).
    9. Fax in a copy of the vehicle title to the U.S. border crossing where you intend to cross. This must be done 72 hours in advance of exporting the car.
    10. Arrange to get motor vehicle insurance for the car if you intend to drive it back to Canada.
    11. Plan your trip to the dealership where you intend to buy the car.
    12. Meet with the dealership. Double check that the VIN on the bill of sale matches the one on the vehicle. There is usually a sticker on the driver side door that has the VIN on it.
    13. Drive to your desired U.S. border crossing and identify yourself with your passport and licence. The officers will check that the title, VIN and bill of sale. They will then release the title to Canada Customs.
    14. Drive to Canada Customs and identify yourself with your passport and licence. Inform the officers you are importing your new car and fill out the Vehicle Import Form 1 (It will be provided).
    15. You will now pay the $195+GST RIV fee, $100 A/C tax (if the car has A/C), duty (if so required) and possibly the aforementioned emissions tax. You also pay the 5% GST (QST in Quebec, GST portion of HST in Ontario and British Columbia). Your rewards credit card should handle these payments as most Canadian Customs offices won’t take cash or cheque payment.
    16. Customs will release your Form 1. Keep all your paperwork available in case you are pulled over, which is possible if a police officer sees a car with no plates.
    17. Drive home!
    18. Within 10 days of submitting your Form 1 Canada Customs will mail you the Form 2 - Federal Inspection.
    19. You have 45 days from the day you submitted to get any required modifications done to your vehicle (common items include metric speedometer updates/display, daytime running lights, child tether anchorage) and have your vehicle inspected at Canadian Tire.
    20. At the inspection ensure you have all of the documentation you’ve accumulated. The Forms 1 and 2, letter of recall, title, bill of sale are all required.
    21. The techs at Canadian Tire will conduct their inspection. This will take 30-60 minutes. The inspection is included in the RIV fee you paid at the border.
    22. If the vehicle passes inspection, skip ahead to 24.
    23. If the vehicle does not pass inspection, determine where you want the upgrades done and get the work completed withing 45 days.
    24. Take your paperwork to the provincial licencing office and register your car. You will pay provincial tax at this point.

    A number of steps to take, but to save 20-30% on your vehicle purchase, well worth it.

  • Bailing Out the Auto Companies is a Mistake
  • Bushnell Car Window Mount
  • Riding Your Bike Could Force You To Pay Motor Fuel Taxes.